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Marcy Spa & Laser

Cancelation Policy


We ask that you please reschedule or cancel at least 24 hours prior to your appointment, otherwise you will be charged for your service.

We do understand that life happens, if you need to reschedule or cancel last minute ( Within 30 minutes of your appointment) it is ok to do so without being charged. However, we only allow this minimally PER client. 


Refund Policys 


- Services and Packages are Non-Refundable. 

If you are moving, or just don't want to receive the service anymore, you may use the package as a credit towards other services or products.

If you purchased a package through one of our booth renters, then you may only use your credit towards services and products offered by that particular provider

Marcy Retail and services will not be an option, unless you purchased a package directly through us. 

Please email [email protected], or call 315-782-4920 if you need further explanations. 


- Gift Cards are Non-Refundable and purchases are final. 

*Gift Cards Expire One Year after Purchasing*


- Retail is returnable within 7 days of purchasing. 

*There will be NO exception after 7 days.*

Opened Retail will not be accepted back.